Privacy Policy

PocketVendor may collect account information, business information, booking details, customer contact details, support messages, device information, and website usage data.

The exact information collected depends on how you interact with the platform.

When a customer books with a seller, PocketVendor may process the customer’s name, contact details, selected service, requested date and time, booking status, and payment-status declaration.

Sellers can access information needed to manage their bookings and customers.

PocketVendor may display payment instructions entered by a seller.

PocketVendor does not need customers to submit online banking passwords or full card details for manual payment methods. Users should never send passwords or sensitive banking credentials through PocketVendor forms or support messages.

• Provide and operate booking pages and related services.
• Allow sellers to manage bookings and customer records.
• Send service, booking, security, and support communications.
• Prevent misuse and protect the platform.
• Improve performance, usability, and reliability.

Booking information is shared with the relevant seller so they can manage the requested service.

We may use trusted providers for hosting, email delivery, analytics, security, and infrastructure.

Information is retained for as long as reasonably needed to provide the service, meet legal obligations, resolve disputes, prevent abuse, and maintain appropriate records.

PocketVendor uses technical and organisational safeguards intended to protect information.

No online service can guarantee absolute security. Users should protect login details and report suspected misuse promptly.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to certain uses of personal information.

Requests can be sent to help@pocketvendor.app. We may need to verify identity first.

Questions about this Privacy Policy or privacy requests can be sent to help@pocketvendor.app.